We offer a 100% guarantee that if for any reason you are not happy with your purchase we will do our best to fix it. We also offer replacement at no charge for items that are damaged or lost in transit. 
If something isn’t right with your purchase Please reach out to MP1822@hotmail.com  

Return Policy: We are a small business, Due to the made to order nature of our company, we do not accept returns on apparel, drinkware and Holiday Items. We offer returns and exchanges on  pillow covers and mug  orders.  

If your order is received damaged, please make sure you contact us and provide us a photo within 7 business days after the order is delivered so we can send you a replacement at no charge. 

 Broken Mugs Orders: Although great precautions are taken during the packaging of each order, breakage can still occur during the shipping process. We provide replacement orders for any orders damaged in transit. (Replacement orders will be processed within our normal time frame of 3-5 business days plus ground shipping time.)  We will require to be notified within 7 days of delivery with  adequate proof of any damage or breakage reported, so please include images of the damaged item. Refunds will not be provided only replacements. 

Damaged item or issues with print: Our items should be inspected before being shipped but at times printing errors can occur. If the received product is printed incorrectly, damaged, or in bad quality, please contact us within 7 days of your order being received and attach photos of the errors. We Will  have a replacement sent out as soon as possible. refunds for damaged items will not be provided only replacements. You have 7 days from the item being received to contact us,  request received after cannot be processed.

 Wrong Item Received:To be eligible for an exchange for an incorrect product. You must contact us within 7-15 days of when the item is delivered by the carrier.  Please email us at Mp1822@hotmail.com with your order number and picture of the wrong item.Please do not return items to the return address on your orders packing slip without prior approval. Item return without approval will be subject to a fee which will be deducted from your refund, if not paid.  Unauthorized returns will be subject to a 50% fee deducted from your refund.  

Thank You! We appreciate your business!